Wednesday, 26 March 2008

Pension Increases

Pensions increased effective 20 March 2008.
To view a summary of the changes click here

Wednesday, 19 March 2008


The latest copy of the CLIK cd is currently being packaged for mailing.
Pensions Officers should receive their copy by mid April.
If you do not receive a copy, please contact your ESO or TIP.

Tuesday, 18 March 2008

Proof of Identity Changes

There are additional requirements that apply to individuals who are certifying copies of documents supplied for proof of identity purposes when making a claim for DVA pensions.

The person who is a certifying the copies must now also provide:
Their business hours address and their business hours telephone contact number.

JPs and Commissioners for Declarations are exempt from the requirement to provide their business address and business phone contact providing that they provide their registration number and the State in which they are registered.

The new requirement is effective immediately.

A full list of individuals who can certify copies of proof of identity documents is available on the CommLaw website: http://www.comlaw.gov.au/ComLaw/Legislation/LegislativeInstrumentCompilation1.nsf/0/5EF7660E40DDD979CA25716B001EE85D/$file/StatutoryDeclar1993.pdf

The most important points for a person certifying copies of documents are:
-the person certifying must be on the list attached to the claim form
-the wording “CERTIFIED TRUE COPY” must be used
-the copy must be signed and dated
-their name and profession or qualification must be recorded
-their business hours address must be recorded
-their business hours contact telephone number must be recorded

You’ll find reference to the complete requirements for certifying copies of proof of identity documents in the DVA Fact Sheet DVA06, Please take time to read this carefully.

DVA Fact Sheets - click here

Tuesday, 11 March 2008

Outreach Forums

Outreach and Ian Kelly (DVA Deputy Commissioner) will be holding forums on Tuesday 18th March 2008 on services available to support independent living.

Where: Victor Harbor Town Hall - Coral Street, Victor Harbor
Time: 10am
Where: Goolwa RSL - 1 Cutting Road, Goolwa
Time: 2pm

Outreach will also be trialling individual interviews on Friday 28th March

Where: Goolwa RSL - 1 Cutting Rd, Goolwa
Time: 9am - 12pm
Where: Victor Harbor RSL - 7 Flinders Pde, Victor Harbor
Time: 1.30pm - 4.30pm

Bookings are essential for the individual interviews please refer to Cathy Key 8290 0363 or Carolyn Conroy 8290 0375.

For further information on Outreach activities click on this link

Wednesday, 5 March 2008

Statements of Principles Updates

At its meeting of 5 February 2008, the RMA:
Determined Statements of Principles:
- diverticular disease of the colon (13 & 14 of 2008)
- drug dependence and drug abuse (15 & 16 of 2008)
- alcohol dependence and alcohol abuse (17 & 18 of 2008)
- benign prostatic hyperplasia (19 & 20 of 2008)
- spasmodic torticollis (21 & 22 of 2008)
- polymyalgia rheumatica (23 & 24 of 2008)
- bipolar disorder (25 & 26 of 2008)
- depressive disorder(27 & 28 of 2008)

N.B. – This concludes the previously advertised investigations into:
- diverticular disease of the colon
- drug dependence or drug abuse (now known as ‘drug dependence and drug abuse’)
- alcohol dependence or alcohol abuse (now known as ‘alcohol dependence and alcohol abuse’)
- benign prostatic hypertrophy (now known as ‘benign prostatic hyperplasia’)
- spasmodic torticollis
- polymyalgia rheumatica
- bipolar disorder
- depressive disorder
- substance induced mood disorder (incorporated into bipolar disorder and depressive disorder SOPs).

Decided to advertise investigations as follows:
-1. chronic bronchitis and emphysema

The Investigation Notices for these investigations will appear in the Government Notices Gazette of 5 March 2008.

Tuesday, 4 March 2008

Changed Arrangements for DVA Front Office

If you have visited DVA recently you will have noticed some changes to the DVA front office and the ground floor.

The latest stage in these changes is an improvement to the way that DVA deals with enquiries to the front counter. The front counter is the Veterans’ Service Centre and to provide a better service to those making enquiries there is an important new option. This is especially attractive if you don’t like waiting in a queue to see somebody.

From now, you can ring DVA and request a booked appointment time. DVA will accommodate the requested time as best as possible. This system of booked appointments has been high on the list of requested changes from customer feedback.