Monday, 31 December 2012

Changes to portability rules from 1 January 2013

In the 2012-13 Federal Budget, the Government announced changes to the portability rules that apply to some DVA and Centrelink benefits.
What are portability rules? The portability rules govern how a person’s benefits are affected if they are temporarily absent from Australia. Different rules apply to different benefits.

What has changed? DVA benefits that are currently subject to a 13 week portability period prior to 1 January 2013 will be subject to a shorter portability period of six weeks from 1 January 2013.

What DVA benefits will be affected by the changes? Recipients of the following benefits who are absent from Australia for more than six weeks will have their benefits temporarily sus-pended until they return. These payments include:
• Pension supplement. This is payable with the service pension and may be paid with the income support supplement, depending on the war widow/er’s income and assets. (Note that pension supple-ment may still be paid at the basic rate).
• Seniors supplement.
• Commonwealth Seniors Health Card.
• Clean Energy Advance and Clean Energy Supplement.

What benefits will not be affected by the change? Benefits that are subject to a different portability period; for exam-ple, rent assistance and veterans supplement are both subject to a portability period of 26 weeks. Benefits that are not affected by a person’s absence from Australia; for example, maximum basic rate of service pension, disability pen-sion (including above General Rate and the war widow/er’s pension).

What if a person is overseas when these changes commence on 1 January 2013? If a person is temporarily outside Australia on 1 January 2013 they will continue to be subject to the 13 week portability period until their return. All subsequent overseas travel will be subject to the six week portability period. Planning to travel overseas?

Monday, 24 December 2012

Overseas travel - Gold card limitations

Planning to travel overseas?
The Gold Card limitations you need to know about!

Your DVA Gold Card provides financial coverage for clinically appropriate treatment within Australia. For card holders travelling overseas, the Department can only provide assistance for treatment related to your accepted disabilities. Gold Card holders with no war caused injuries and war widows are not covered by DVA for any treatment while travelling overseas.
It is your responsibility, as the card holder, to take out appropriate insurance while travelling abroad. This could save you thousands of dollars should you become unwell during your venture.

DVA has seen an increasing number of instances in recent months where card holders have become unwell abroad, have received treatment without travel insurance, and have been disappointed when DVA has been unable to reimburse their costs upon returning home. Gold and White Card Holders should contact the Department prior to any overseas travel, just to be sure they know what medical treatments and services DVA will reimburse.
Contact DVA on 133 254 or from regional Australia free call 1800 555 254.

Friday, 21 December 2012

DVA arrangements for the Xmas/New Year period

The Department of Veterans’ Affairs (DVA) and Veterans’ Affairs Network (VAN) offices will be closed over the Christmas and New Year period from Tuesday 25 December 2012 to Tuesday 1 January 2013 inclusive.
The Department will re-open for normal business on Wednesday 2 January 2013.
As in previous years, DVA services over the Christmas-New Year period will be provided through the Department’s after-hours arrangements, similar to those in place for the Easter break, public holidays and weekends.
Under these arrangements, many key DVA services will continue to be available, including:

  • crisis counselling – VVCS–Veterans and Veterans Families Counselling Service offers 24-hour crisis counselling through Veterans’ Line. This service is available toll free on 1800 011 046 to veterans of all conflicts and their families, including members of peace operations;
  • transport – if transport is not booked prior to the Christmas period, please pay up front and seek reimbursement from DVA laterAlternatively transport can be booked and reviewed, and travel expenses can be claimed through MyAccount, DVA’s online services module
  • hospital admissions – doctors can admit DVA patients into hospital and request admissions approval, where required, when DVA re-opens; and
  • Defence Service Homes Insurance – help with policy and claim enquiries is available 24-hours a day on 1300 552 662, and payments can be made on 1300 304 989, for the cost of a local call.
Individuals who require Rehabilitation Appliances Program (RAP) supplies are advised to ensure they have enough supplies to last them through the Christmas and New Year period. RAP suppliers will be closed on weekends as well as 28-30 December and 1 January during the period. In case of emergency, people should contact their Local Medical Officer or health care professional.
Please note that the closure of DVA offices will not affect pension payments, pension pay day will be on Thursday 27 December.

Wednesday, 19 December 2012

DVA Benefits Guide

The Benefits Guide allows existing and prospective clients to view possible compensation amounts and other entitlements.

The guide comprises a series of quick questions to provide existing and prospective clients with a summary of potential DVA benefits.

You can access the Benefits Guide from the DVA website  here

Monday, 17 December 2012

MyAccount adds more services

Veterans and their families right across Australia are registering to use DVA’s new online service, MyAccount.
Since its initial release in May, MyAccount has attracted more than 7000 clients. The services initially made available through this online tool included booking transport and lodging travel claim reimbursements. Since then, extra services have been added.
For example, you can now request pension statements and concession letters through MyAccount, and you can nominate a delivery method such as direct download, send by mail or personal collection from your local Veterans’ Access Network (VAN) office.
MyAccount makes it easier to manage your day-to-day affairs, giving you the convenience of access to your paperwork at any time of the day or night. This is especially useful for providing proof of income and for providing the necessary paperwork for conces-sion eligibility and the like.
MyAccount does not replace any of the usual ways of contacting DVA – you can still phone, fax, email or mail DVA, or visit any VAN office in person.

To learn more, visit www.myaccount.dva.gov.au or contact DVA on 133 254 or from regional Australia free call 1800 555 254.

Tuesday, 20 November 2012

DVA has produced a series of online videos to raise awareness of the mental health wounds that current and former serving members of the Australian Defence Force (ADF) and their families can face.

The videos can be viewed online at the DVA YouTube channel at www.youtube.com/DVAAus

Thursday, 15 November 2012

VeRBosity - Special Issue 2012

VeRBosity is the journal of the Veterans' Review Board. It contains news, articles and case reports relating to veterans' law.
VeRBosity Special Issue 2012 has been released and can downloaded here.
This special edition of VeRBosity provides information about how the Veterans’ Review Board (VRB) will review decisions made under the Veterans’ Entitlements Act 1986 (VEA) and Military Rehabilitation and Compensation Act 2004 (MRCA). This guide is a resource for both applicants appearing before the VRB and advocates who prepare and present cases at the VRB. It sets out the procedures that the VRB will adopt in managing applications for review. It explains what is expected of applicants and advocates to assist the VRB during the review process.
This Handbook has been written having regard to the law as understood by the authors in June 2012. It is divided into 4 parts, the first deals with VRB processes and procedures including the Practice Directions and Alternate Dispute Resolution processes, the second concerns matters particularly relating to the role of representatives, the third relates to the VEA system and benefits, and the fourth concerns the MRCA system and benefits. There are a number of Appendices containing various types of information.    
Further information about practice and procedure at the VRB, submission templates and practice notes on recent cases, can be obtained from the VRB’s website at www.vrb.gov.au

Wednesday, 31 October 2012

Statements of Principles Update

At the meeting of 2 & 3 October 2012 the RMA:

Determined Statements of Principles (SoPs) for:
  • myeloma………………………………......69/2012 & 70/2012
  • giant cell arteritis…..………..…………...71/2012 & 72/2012
  • solar keratosis..……..……......….……...73/2012 & 74/2012
  • acute lymphoblastic leukaemia ……......75/2012 & 76/2012
These SoPs revoke the SoPs previously determined for these conditions
These determinations conclude the previously advertised investigations into:
  • myeloma
  • giant cell arteritis
  • solar keratosis
  • acute lymphoid leukaemia (now known as: acute lymphoblastic leukaemia)
All of the above SoPs will take effect from 31 October 2012

Determined Amendment SoPs for:
  • malignant neoplasm of the prostate……….77/2012 & 78/2012
to comply with the direction of the Specialist Medical Review Council (Declaration No. 17)
The Amendment SoPs for malignant neoplasm of the prostate take effect from 29 August 2012

Decided to advertise the following investigations:
  • Achilles tendinopathy and bursitis
  • intervertebral disc prolapse
  • malignant neoplasm of the oesophagus
  • tuberculosis
  • albinism
  • alkaptonuria
  • congenital cataract
  • horsehoe kidney
  • Marfan syndrome
  • autosomal dominant polycystic kidney disease
  • von Willebrand's disease
  • osteogenesis imperfecta
  • spina bifida
  • haemophilia
  • Parkinson's disease and parkinsonism
  • malignant neoplasm of the gallbladder
  • myopia, hypermetropia and astigmatism
  • dental caries
  • loss of teeth
  • pterygium
  • pinguecula
  • malignant melanoma of the skin
  • non-melanotic malignant neoplasm of the skin
  • mesothelioma
  • systemic lupus erythematosus
  • ischaemic heart disease
  • hallux valgus
  • ingrowing nail
  • lipoma
  • malignant neoplasm of the endometrium
  • anxiety disorder
  • peritoneal adhesions
  • Alzheimer-type dementia - focussed review – PTSD and diabetes mellitus
  • Gulf War syndrome
  • plantar warts
  • Graves' disease
  • Hashimoto's thyroiditis
The Investigation Notices for these investigations will appear in the Government Notices Gazette of 31 October 2012.

Download the Summary of Changes regarding SoPs 69-78 of 2012 -  (Word-89kb)

Wednesday, 17 October 2012

VPAD Version 5 Update

VPAD Version 5 is now available for download from the DVA website.

Various fixes, changes and improvements have been made to VPAD Version 5. The major changes are summarised below.

VPAD has now added welfare recording ability. The will allow recording of the welfare activities performed by practitioners. These statistics will also appear on the BEST report generated from VPAD.

Best Reports
The BEST Report has been refined to include new welfare activities statistics and had been modified to assist with BEST Grant Applications.

Installation and Automatic Updates
VPAD is now easier to install and upgrade from previous versions. VPAD will also automatically notify users of updates and patches when they are available.

Redesigned Claimant Screens
Various screens that display claimant information have been updated to allow easier input and viewing of information.

The VPAD toolbar has had four changes:
  • the VPAD Online button has been changed to link to CLIK online;
  • a NEW Welfare Activities button has been added;
  • the EXIT button has been removed; and
  • the icons have been updated.
Improved Help Information
All Help pages have been updated to reflect changes made in Version 5. Screen shots and more detailed information to assist users has also been added.

VPAD Version 5 has been tested against the most popular Microsoft operating systems; Windows XP, Windows Vista and Windows 7. It has also been tested with Microsoft Word 2003 and 2010.

Information about downloading and installing VPAD as well as system and user documentation are available from the DVA website.
It is recommended that you make yourself familiar with this documentation prior to installing the new VPAD, especially if you are updating from a previous version.

Click here to go to the DVA VPAD page.

Monday, 15 October 2012

ForwardIT - Easy to understand internet training

What is ForwardIT?

DFEEST SA GovtForwardIT is an online learning tool designed to teach people and provide them with the skills to use the internet safely and securely, at their own pace. The information and resources will enable users to increase their digital literacy skills, confidence and knowledge to allow them to take advantage of broadband to enhance their daily personal, work, leisure and family lives.

ForwardIT is aimed at people new to all things digital, providing easy to understand tutorials on a variety of topics to help them to become more confident online.


Wednesday, 12 September 2012

Online Travel Claims

Eligible MyAccount clients can submit their travel claims online - it is simple, quick and easy.
You can submit up to 10 trips at a time.
For more information visit https://myaccount.dva.gov.au/

Monday, 10 September 2012

DVA Service Coordinator

Younger widows/widowers and dependent children, who have experienced the death of a serving member (or former member)  of the Defence Forces, are able to be assisted by a DVA service coordinator.  Service coordinators provide a single point of contact for accessing support and entitlements through DVA as quickly and easily as possible. Coordinators are also able to assist in liaising with other organisations if required including superannuation companies and Centrelink to name a few. 
The South Australian Service Coordinator is Cathy Key who encourages you to contact her on 8290 0432 if you have any queries or know of a family who maybe interested in accessing this service.  Cathy is also able to make contact with families, in cases where a death is imminent and there is likely to be a claim for death related to service.

Further info can be read in this article appearing in the Spring 2011 edition of Vetaffairs.   here

Thursday, 6 September 2012

Veterans Health Week

Veterans' Health Week 2012

Veterans’ Health Week will be held on 22–28 October 2012 and provides an opportunity for veterans, war widows, widowers, current and ex-Australian Defence Force members and their families to participate, connect and influence the health and wellbeing of themselves and their friends.
DVA is partnering with ex-service organisations (ESOs) and community groups to develop a program of fun and interactive VHW activities at a local level.
This year’s focus is on social inclusion—encouraging members of the veteran community to think about the importance of social inclusiveness on their health and wellbeing and consider making positive changes to their lifestyle to live a stronger, healthier and happier life.
For veterans, social inclusion is about welcoming, accepting and including people into social groups and activities.

What is the theme of this years Veterans' Health Week?

This year’s theme is social inclusion—participate, connect and influence. VHW will help to raise awareness of the benefits of social inclusion and promote DVA programs and other types of activities that veterans can participate in to stay connected, while helping others to connect and participate in veteran life.

Can anyone participate?

All members of the veteran and service communities, their friends, carers and families are welcome to participate. This year DVA is hoping that members of the veteran community will make a special effort to come along with friends, family and acquaintances who don’t normally get involved in veteran activities.

How can I get involved?

Invite friends, family and acquaintances and come along to events planned in your local area and take part in the fun. Contact your local VAN office for event details.

Can my organisation host its own event?

DVA encourages ESOs, Day Clubs, Men’s Health Peer Education volunteers and community groups to organise activities throughout VHW.

What resources are currently available to promote VHW?

A VHW logo has been developed, and can be downloaded from this page. This can be included on any materials or information that you develop for your VHW event or activity.

Where can I go for more information?

For more information on planning an event, or to find out what events may be taking place in your area, contact the VHW team at vhw@dva.gov.au or call your local VAN office.

Wednesday, 5 September 2012

Statements of Principles Updates

At the meeting of 7 & 8 August 2012 the RMA

Determined Statements of Principles (SoPs) for:
  • physical injury due to munitions discharge…......48/2012 & 49/2012
  • aplastic anaemia…..………………… …….…......50/2012 & 51/2012
  • mesangial IgA glomerulonephritis…...................52/2012 & 53/2012
  • deep vein thrombosis..……..…….....……..……...54/2012 & 55/2012
  • pulmonary thromboembolism……….....….……...56/2012 & 57/2012
  • otitis externa…………………………..……...…….58/2012 & 59/2012
  • asthma………………………………….....………...60/2012 & 61/2012
These SoPs revoke the SoPs previously determined for these conditions
Determined SoPs for:
  • moderate to severe traumatic brain injury…..……62/2012 & 63/2012
  • concussion………………………………............…64/2012 & 65/2012
Determined Amendment SoPs for:
  • fibrosing interstitial lung disease……….....………66/2012 & 67/2012
These determinations conclude the previously advertised investigations into:
  • physical injury due to munitions discharge
  • aplastic anaemia
  • mesangial IgA glomerulonephritis
  • deep vein thrombosis
  • pulmonary thromboembolism
  • otitis externa
  • asthma
  • traumatic brain injury – this investigation has resulted in the determination of SoPs concerning:
    -moderate to severe traumatic injury
  • fibrosing interstitial lung disease (focussed reviews on (1) smoking & (2) gastro-oesophageal reflux disease)
All of the above SoPs will take effect from 5 September 2012Determined an Amendment SoP for:
  • macular degeneration…………68/2012 - to comply with the direction of the Specialist Medical Review Council (Declaration No. 16)
The Amendment SoP for macular degeneration takes effect from 4 April 2012

Declared that the Repatriation Medical Authority (the Authority) does not propose to determine SoPs concerning:
  • postconcussion syndrome
The Authority concluded 'postconcussion syndrome' is not a 'disease' or 'injury' within the meaning of the VEA. A Declaration will appear in the Government Notices Gazette of 5 September 2012 and can be viewed here.

Decided to advertise the following investigations:
  • fibrosing interstitial lung disease 
  • trigeminal neuropathy
  • trigeminal neuralgia
The Investigation Notices for these investigations will appear in the Government Notices Gazette of 5 September 2012.

Download the Summary of Changes regarding SoPs 48-68 of 2012 - (pdf-1070KB) 

Wednesday, 22 August 2012

E-Learning course

DVA is in the process of changing contractors for the provision of on-line training courses.
Change over is scheduled to be completed by 24 September. All nominations received for TIP E-Learning courses will be held over until the successful completion of the change over.

Tuesday, 21 August 2012

CLIK CD Update

The next CLIK CD update 2012-01-02, publish date of 9 August 2012, is now available for download from the DVA website.


Due to the inclusion of the CCPS Research Library's July 2012 update, the 2012-01-02 CD update file is considerably larger than previous updates.
Detailed instructions on downloading and installing the update and amendments incorporated in this release are also available from the above website.

Sunday, 19 August 2012

Essential Medical Equipment Payment

Australian Govenrment Clean Energy Future logo

Extra support for those relying on essential medical equipment at home is now available through the Essential Medical Equipment Payment.

This payment is part of the Household Assistance Package and is an annual payment of $140 to cover the additional costs of running essential medical equipment or medically required heating and/or cooling that arise from the introduction of a carbon price.

For more information, including eligibility requirements and how to apply, visit the DVA website

Friday, 17 August 2012

Mobile Phone Calls to VVCS

Calls to Veterans and Veterans Families Counselling Service (VVCS) are now free from Telstra mobiles

Veterans and their families have always been able to call the VVCS and Veterans Line
 on 1800 011 046 for free from any landline.
But thanks to Telstra's National Crisis Line Initiative, calls to VVCS and Veterans Line
from Telstra mobiles are now also free of charge.

VVCS provides free and confidential counselling and group programs to Australian veterans, peacekeepers and their families. VVCS and Veterans Line can be reached 24 hours a day across Australia for crisis support and counselling. For more information about the VVCS visit the DVA website.

Thursday, 16 August 2012

DVA On-Line

Clients of DVA can now access a range of services online.
MyAccount is a new online service which offers clients a more immediate way of conducting business with DVA.
Once registered with MyAccount clients can:
  • update their contact details;
  • view and request forms and factsheets;
  • book car transport, if eligible, to approved medical visits (VEA clients only);
  • view payments and card information;
  • request the replacement of lost, stolen or damaged cards;
  • lodge travel claims for reimbursement online;
  • request additional entitlements (for MRCA clients only); and
  • view the status of claims.
As well as online, clients can still talk to DVA face-to-face, over the phone, or via letter and email.
For more information or to register visit the MyAccount website or phone 1800 173 858.

Friday, 1 June 2012

New Men's Health Information Guide

Want to learn more about metabolic syndrome, why it matters and the changes you can make to improve your health and wellbeing?

A new Men’s Health Information Guide providing health advice and a quick health check is now available online through the Men’s Health Peer Education (MHPE) program.
MHPE helps to raise awareness of men’s health issues by encouraging members of the veteran and ex-service community to share the responsibility for managing their own health and wellbeing.

Visit the MPHE website to learn more about the MHPE program or becoming a volunteer.

Thursday, 31 May 2012

Veterans' Health Week

Veterans’ Health Week will be held from Monday 22 to Sunday 28 October this year. The aim is to raise awareness and encourage participation in activities that promote and maintain the health and wellbeing of veterans, war widows, widowers, their families and carers.

This year’s theme focuses on the Australian Government’s vision of a socially inclusive society:
Social Inclusion – Learn, Work, Engage and Have a Voice.

But why wait until October to enjoy a stronger, healthier and happier life – why not start today?

Monday, 28 May 2012

eHealth Record System Comming Soon

e-Health logo.Australia’s new personally controlled electronic health record (eHealth record) system will be introduced in July 2012. It will be a quicker, easier way for you to manage your health care information.
Veterans, war widows and widowers with chronic conditions will particularly benefit from having an eHealth record. The record will allow you and your health care providers to better coordinate your care as, with your consent, your key health information will be accessible anywhere and anytime.
DVA will continue to provide information to the veteran community in the coming months on how the system will benefit them. For more information on the eHealth record system visit the ehealth information page.

Tuesday, 15 May 2012

Entitlement Self Assessment

Entitlement Self Assessment is an online process that comprises a series of questions to help existing and prospective DVA clients to assess potential entitlements.
It may be completed by:
 •A member or former member of the Australian Defence Force including Reserves and Cadets
 •A Commonwealth or allied veteran including eligible civilians and peacekeepers
 •A former Australian or allied mariner
 •A dependant (including partner / spouse or child) of the persons above

How long will it take to complete?
The assessment can take between 10 to 20 minutes to complete depending on your specific circumstances.

What will you need?
Where applicable, you may be asked questions relating to service, dependent family members and any current benefits you may be recieving. It is good to have this information close by before you start.

The Entitlement Self Assessment makes no recommendation as to which entitlements or benefits you should apply for and gives no guarantees regarding your eligibility.
You may be eligible for entitlements or benefits other than those displayed by the Entitlement Self Assessment.
The Entitlement Self Assessment is not a substitute for your own judgement, own enquiries and/or independent advice.

The Entitlement Self Assessment can be accessed from the DVA website     here

Monday, 14 May 2012

MyAccount - Veteran service goes online

A new website, offering veterans a more immediate way of conducting business with DVA has been launched.

MyAccount is an online service centre where clients can engage with the Department anytime, anywhere and all they need to get started is a computer and internet connection. It is a new innovation in service delivery for the veteran and Australian Defence Force communities.

MyAccount offers a variety of services including:
  • viewing and requesting forms and factsheets
  • booking transport to medical appointments
  • viewing payments and card information
  • requesting replacement cards
  • lodging travel claims
  • requesting additional entitlements
  • changing contact details
  • viewing the status of claims
This website responds to the evolving needs of the veteran community, offering clients choice, control and convenience when contacting DVA, without the restrictions of physical location or business hours.

The service is not intended to replace traditional means of communicating with the Department but is another channel in which to engage with it.
You will still be able to contact DVA via phone, face-to-face, fax, email or mail. The Department will also continue to contact you using these channels.

MyAccount is an evolving service and additional features will be added over time. The service is optional and veterans who wish to set-up an account can phone 1800 173 858 to receive a personal registration number.

Tuesday, 8 May 2012

VPad Operating System Poll

VPad Version 5 Development
Development has been approved and is underway to build version 5.0.0 of VPAD. 
This new version will fix common problems reported by ESO’s and also include some enhancements to assist with BEST Grants. Many data and cosmetic changes are being made which include amended reports and welfare recording capability. 

Operating System Poll
System compatibility is an ongoing issue with VPAD. For example, when VPAD is installed on newer operating systems such as Windows Vista or Windows 7.
To ensure better testing and performance of version 5, it will be tested against some of the more popular operating systems.
Please take time to complete the poll below. Only one person in each ESO branch needs to complete the poll on behalf of the branch and should take less than a minute to complete. 

POLL    Please complete the poll by 31 May 2012

Links have also been added below to assist with finding out this system information.
How to find out operating system and bit version information:

Statements of Principles Updates

At the meeting of 3 & 4 April 2012 the RMA:
Determined Statements of Principles (SoPs) for:
  • psoriasis.……………………….……….…......31/2012 & 32/2012
  • tinnitus……………………………………….....33/2012 & 34/2012
  • otitic barotrauma…...…………..…................35/2012 & 36/2012
  • carotid arterial disease……..…....……..…....37/2012 & 38/2012
(These SoPs revoke the SoPs previously determined for these conditions)
All of the above SoPs will take effect from 2 May 2012
These determinations conclude the previously advertised investigations into:
  • psoriasis
  • tinnitus
  • otitic barotrauma
  • carotid arterial disease
Decided to advertise the following investigations
  • cerebrovascular accident
  • fracture
  • gastric ulcer & duodenal ulcer
  • Meniere’s disease
  • alpha-1 antitrypsin deficiency
  • Gaucher’s disease
  • Huntington’s chorea
  • Wilson’s disease
  • Charcot-Marie-Tooth disease
  • multiple osteochondromatosis
  • hereditary spherocytosis
  • myasthenia gravis
  • plantar fasciitis
  • malignant neoplasm of the bile duct
  • cardiomyopathy
  • chicken pox
  • herpes zoster
  • hepatitis A
  • hepatitis E
  • acute stress disorder
  • familial hypertrophic cardiomyopathy
The Investigation Notices for these investigations appeared in the Government Notices Gazette of 2 May 2012
Download the Summary of Changes regarding SoPs 31-38 of 2012 here

Tuesday, 14 February 2012

VRB Practice Notes

The VRB's Practice Note is a initiative aimed at informing veterans and their representatives of the latest developments in veterans' law as soon as possible after they happen.
The Practice Note contains a brief report and explanation of significant cases, legislative reforms and more.


Thursday, 9 February 2012

Want to know more about aged care services in your region?

Do you care for someone and need support?

Not sure where to start?

Then call 1800 200 422

This number can provide a link to a wide range of community, aged care and support services that are available locally and nationally. The experienced workers who answer the phone can provide you with free and confidential information on:

      • community aged care services to help you stay safely in your home
        • these may include domestic assistance, home maintenance and modification, personal care, delivered meals and nursing care – you can also find out about these services using the Community Services Finder on this site
      • your local Aged Care Assessment Team
        • to access most government-funded aged care you first have to be assessed by health professionals called Aged Care Assessment Teams (ACATs) – you can also get contact details for your nearest ACAT using the ACAT Finder on this site
      • carer support and respite services
        • these services help carers with options to take a break through short-term and emergency respite (based on assessed need) and provide advice on and coordinate access to respite services in a carer's local area.
More information is available from the Departmant of Health and Ageing website.  here

Monday, 6 February 2012

Justice of the Peace

Need to find a JP.
Information and an Online Roll of JPs can be found here

Wednesday, 1 February 2012

Course program and information update

Course information and program have been updated to reflect changes to MRCA training.

The Compensation Level 1 course has been replaced by the MRCA Face to Face course.
This course involves completion of the MRCA E-Learning package followed by two days of classroom training. Completion of these two training elements will see you trained to MRCA Level 2.

The Compensation Level 2 course has been replaced by the MRCA Enhancement E-Learnng package which has been developed to cover MRCA in more depth and is conducted on-line using the TIP E-Learning modules.
This course is for experienced MRCA practitioners dealing with compensation claims on a regular basis in order to expand and enhance existing knowledge.
Enrolment in the MRCA Enhancement E-Learning course can occur at any time. The normal nomination process applies.

Tuesday, 31 January 2012

LIFE - Suicide Prevention resource

Living Is For Everyone
(LIFE) is a world-class suicide and self-harm prevention resource.
Dedicated to providing the best available evidence and resources to guide activities aimed at reducing the rate at which people take their lives in Australia, this site is designed for people across the community who are involved in suicide and self-harm prevention activities.           

Monday, 30 January 2012

Pension Level 1 course

Positions still available for the Pension Level 1 course being held 27-29 February.

Monday, 16 January 2012

VVCS Group Programs

VVCS group programs aim to improve the quality of life of veterans and their families and complement counselling and other services that promote recovery through prevention, early intervention, and treatment.
All group programs are provided at no cost to eligible participants.

VVCS Group programs can:
- Help improve your physical health – Heart Health
- Develop your quality of life – Residential Lifestyle
- Help with transition from the ADF – Stepping Out
- Help with emotional regulation – Doing Anger Differently, Beating the Blues or Mastering Anxiety
- Help you get a better nights sleep – Sleeping Better
- Be in charge of your alcohol intake – Changing the Mix
- Improve your relationships – Building Better Relationships
- Help you take care of your mates – Operation Life
- Help F-111 deseal-reseal workers and their partners develop their quality of life – F-111 Residential Lifestyle Program

VVCS offers programs specifically for partners.

More info here

Program dates for 2012 can be viewed here-
South Australia
Northern Territory

Wednesday, 11 January 2012

GARP Course date change

The dates for the GARP course have been changed to 08-10 May.

Course calendar and nomination form have been ammended.

Tuesday, 10 January 2012

Statements of Principles Updates

At the meeting of 6 & 7 December 2011 the RMA: Determined Statements of Principles (SoPs) for:

• conjunctivitis………………….. …….......…1/2012 & 2/2012
• acute infectious mononucleosis…..….…...3/2012 & 4/2012
• psoriatic arthropathy……………....…........5/2012 & 6/2012
• adhesive capsulitis of the shoulder.....……7/2012 & 8/2012
• aortic aneurysm…………………….....……9/2012 & 10/2012
• dementia pugilistica……………….....….…11/2012 & 12/2012

(These SoPs revoke the SoPs previously determined for these conditions).

All of the above SoPs will take effect from 11 January 2012.

These determinations conclude the previously advertised investigations into:
• conjunctivitis
• symptomatic Epstein-Barr virus infection [now known as: acute infectious mononucleosis]
• psoriatic arthropathy
• adhesive capsulitis of the shoulder
• aortic aneurysm
• dementia pugilistica

Download the Summary of Changes regarding SoPs 1 – 12 of 2012

At the meeting of 6 December, the RMA: Decided to advertise the following investigations:

•traumatic brain injury
•periodic limb movement disorder
•chronic venous insufficiency of the lower limb

The Investigation Notices for these investigations appeared in the Government Notices Gazette of 14 December 2011.

TAC Refresher training

TIP National is currently planning TAC Refresher training for 2012.
The course will go ahead if there are sufficient nominations at a time and location to be advised.
If you have attended a TAC Advocate course and wish to attend the TAC Refresher course, a completed nomination form should be returned to the TIP office no later than February 27th.

TAC Refresher Nomination Form

Monday, 9 January 2012

Travel and Accommodation Reimbursement

A reminder to all ESOs that as from 01 July 2012, there will be no reimbursement available for travel and accommodation costs for those who attend TIP training courses.
ESOs should now be forecasting their expected training requirements for the 2012-13 financial year in order to take the appropriate action in your BEST submission to cover costs for reimbursement of travel and accommodation for your ESO’s attendees at TIP training.