Monday, 25 August 2014

Proof of Identity

Media Release VA062   21 Aug 2014


Current serving ADF members, including Reservists, who hold a purple ADF ID card will benefit from a new DVA and Defence move to reduce red tape in the claims application process, Minister for Veterans’ Affairs Senator the Hon Michael Ronaldson announced today.
Senator Ronaldson said that from 1 September 2014, ADF members will be able use their purple ADF ID Card to prove their identity for the purposes of making a DVA claim.
“The new arrangement means a claim can commence from the point of first contact. It will streamline the current 100 point identity verification process, speeding up the process for both clients and staff.”
“This initiative recognises the unique nature of military service and demonstrates the Government's ongoing efforts to cut red tape for veterans and their families.”
Senator Ronaldson said the new arrangement was made possible through DVA and Defence’s existing information sharing arrangement and would ensure current serving members and Reservists could get help quickly without the need for initial paperwork.
“The ability for ADF members to talk to a DVA staff member at over 35 bases across the country as part of the On Base Advisory Service, or attend a DVA office in person and lodge a claim on the spot, will ensure they get faster access to the support they need.
Senator Ronaldson said this arrangement is one of many actions the Government is taking to reduce red tape and the time taken to process claims.
“Work will continue to improve claims processing times including reviewing and improving business processes, redeveloping IT systems, and improving communication with clients.”
“DVA is making many positive steps in the right direction and I will update the defence and veteran communities as this work progresses.”

Wednesday, 20 August 2014

Welfare Information Networking Day

RSL State Headquarters will be holding a Welfare Information Networking Day on Tuesday 16 September at Torrens Parade Ground.

All ESOs are welcome to extend this invitation to anyone involved in the care and welfare of the community.

For further info, download the flyer here

Monday, 18 August 2014

VVCS Facebook Page

Media Release VA060   (18 August)


As part of the Abbott Government’s ongoing commitment to increasing the accessibility of veteran mental health support, Minister for Veterans’ Affairs, Senator the Hon Michael Ronaldson today launched an integrated social media presence for the Veterans and Veterans Families Counselling Service (VVCS).
"The VVCS is at the frontline of mental health and wellbeing support for the veteran community and provides counselling and group programs for veterans and their family members," Senator Ronaldson said.
Combined with the recently launched VVCS Website, a VVCS Facebook presence provides an additional pathway for members of the veteran community and their families to connect to this important support service. 
"The VVCS Facebook page will enable the veteran community to learn more about VVCS group programs and other services.  It will also provide an avenue for community questions to be answered as an online VVCS veteran support community is established."
“VVCS online tools can be accessed on mobile platforms, ensuring instant and simplified access to information and support details when it’s needed.”
Announcing the launch on Vietnam Veterans Day, Senator Ronaldson said that online tools can support existing services in an important way.   
"The VVCS online presence is part of a wider initiative by my Department to increase on-line and social media presence." 
The overwhelmingly positive response to the recent mental health support campaign sponsored by the DVAAus Facebook page has shown that there is a real desire to learn more about veteran mental health via online and social media channels. 
The VVCS provides free and confidential, nation-wide counselling and support for war and service-related mental health conditions, such as posttraumatic stress disorder, anxiety, depression, sleep disturbance and anger.  The VVCS also provides relationship and family counselling to address issues that can arise due to the unique nature of military service.